Policies

Resort Dubai Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children up to and including 11 years old stay for AED 200 per person per night when using an available extra bed. People 12 years old and over stay for AED 300 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Important Information

    A second child from 6-12 years old will be charged upon check-in. br/ Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in. br/ The hotel is offering one return ticket per person per day from hotel to Dubai Marina by Water Taxi. br/ This property requires a minimum stay of 2 nights for guests to access the a-la-carte outlets. Advance booking is recommended for dining at the restaurant. Please contact the property for more information. br/ Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information. br/ Please note that there will be a compulsory New Year's Eve Gala Dinner on the evening of the 31 December priced at AED 2500 per adult and AED 1250 per child between the ages of 4 and 12 and is not included in the room rate Children below the age of 4 dine with compliments. br/ The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related to hotel operations and preventative measures.

Rixos The Palm Hotel & Suites - Ultra All Inclusive Main image
Rixos The Palm Hotel & Suites - Ultra All Inclusive

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